Mission

Our Mission
The mission of Burlington Fire Department is to minimize the loss of life and property resulting from fires, medical emergencies and other disasters. Through prevention, education, emergency response, and medical services we will provide a product deemed excellent by our customers - the citizens of Burlington.

Burlington Fire Department members are thus guided by the following principles:

• People are our most valuable resource. We practice and promote teamwork.
• We continuously seek staff involvement and strive to create a positive and progressive environment.
• All activities are conducted with a high importance on safety.
• We are fully accountable to those that we serve.
• Pride, dedication, the pursuit of excellence, and commitment to public service are all of paramount importance.
• Compassion, fairness, and integrity are practiced in all of our endeavors.
• Through active leadership, we shall promote the use of quality principles, concepts and technologies.
• Our value to the community is measured in the type and quality of the services that we provide.
• Taking great pride in providing service is not a concept - it is a reality.