Water & Sewer Billing
237 West Maple Ave.
Burlington, NC 27215
P: (336) 222-5100
F: (336) 570-6136
The Municipal Annex is closed to the public until further notice. While the closure is in place, residents can make payments online by using the links below or utilizing the drive-thru available at the Municipal Annex. Credit card, debit card, cash and check are accepted in the drive-thru which is open Mon-Fri from 8 am - 5 pm.
The Customer Service division collects all revenues from taxes, water and sewer utility billing and solid waste fees, street assessments, and vacant lot and demolition fees, parking fees and parking tickets payments and prepares all required notices.
|1,000 gallons/month minimum||$4.24 per 1,000|
|1,001 - 10,000 gallons||$4.24 per 1,000|
|10,001 - 100,000 gallons||$3.82 per 1,000|
|*100,001 - 1,000,000 gallons||$3.38 per 1,000|
|All over 1,000,000 gallons||$2.12 per 1,000|
WATER OUTSIDE OF CORPORATE CITY LIMITSDouble the rate of water inside City limits (above).
|1,000 gallons/month minimum||at $5.21 per 1,000|
|1,001 - 10,000,000 gallons||at $5.21 per 1,000|
|All over 10,000,000 gallons||at $3.25 per 1,000|
SEWER OUTSIDE CORPORATE CITY LIMITS
Double the rate of sewer rates for inside City limits (above).
MUNICIPAL SEWER Rate: $5.75 per 1,000 gallons
SEWER ONLY FLAT RATES
Inside Corporate City Limits: $23.25
Outside Corporate City Limits: $46.50
Water/Sewer DepositsInside Corporate City Limits: $75.00
Outside Corporate City Limits: $100.00