Solid Waste Division
Sold Waste Division
Chris Felts, Superintendent
P: (336) 222-5111
The Solid Waste Division (formerly known as the Sanitation Division) provides weekly curbside collection of household garbage, yard waste collection, and bulk waste collection. Detailed information can be found by accessing the City's Solid Waste Guide.
The office hours are 7:00 am - 4:00 pm, Monday through Friday. Please direct specific questions directly to (336) 222-5111.
Below, you will find a summary of all of the services provided by the City as well as links to additional information about each.
Household Garbage Collection
Curbside automated garbage collection occurs once a week. Collection days are either on Monday, Tuesday, Thursday or Friday, depending on the location. This interactive map is available to help determine the collection day. Additional ways to determine the collection schedule are also available by clicking here.
The City issues each residential customer one black 95 gallon roll out container that must be placed at the curb by 7:00 am on the specified location’s scheduled collection day. The container must have a clearance of 5 feet on each side and 15 feet above the container to be serviced. Details regarding solid waste collection can be found in the Solid Waste Guide. The City also requires the removal of the container from the curb by 7:00 pm on the same day of collection.
The City provides solid waste services in multi-family developments where collection is feasible. To learn more about this option, follow this link.
Because Collection Schedules are often altered by Holidays, schedule modifications are advertised on the City's website homepage, through the City's email notification system, on the City's social media, and in Times-News. To view a current year holiday calendar to see if a Holiday will alter a specific solid waste collection, click here.
Yard Waste Collection
Yard waste is collected on the same day as Household Garbage. Yard waste must be at the curbside by 7:00 am. Get more details about yard waste collection by following this link.
Bulk Waste Collection
Bulk Waste (tree limbs and junk) are collected on Monday, Tuesday, Thursday, and Friday on a convenience schedule. Bulk collection trucks collect white goods, large "junk," and yard brush separately. Learn more about the options for disposal of Electronic Waste by clicking here. Get more details from the Bulk Waste guide by following this link.
ITEMS NOT COLLECTED
Certain items will NOT be collected by the City. Some examples of items NOT collected are: building, remodeling and contractors waste including wood, automobile parts, tires, batteries, dirt, rock, masonry, sealed containers, liquids, chemicals, hazardous wastes, paints, logs, stumps, fluorescent lights, recyclables, and bulk waste from businesses and institutions. For specific questions about an item please call (336) 222-5111.
The City contracts with a private hauler, GFL Waste Industries, INC to provide curbside recycling service every other week. Typical items that are recycled are; corrugated cardboard & chipboard, newspaper, inserts, magazines, phone books, mixed paper, inserts/junk mail, aluminum and steel cans, glass bottles and jars, plastic milk jugs, plastics labeled #1-#7, soda bottles and water bottles. DO NOT place these items in the black City container or yard waste containers. Please direct recycling inquiries to GFL Waste Industries, INC at (336) 229-0525. Additional recycling information may be found here.
Electronic Waste Collection Events
Two times a year, the City holds FREE E-Waste Recycling Days. These events have been very successful and give Burlington citizens an option to keep Electronic Waste out of landfills as banned by the State. These annual events are held multiple times a year from 9AM-2PM at the Public Works Department Operations Yard located at 234 East Summit Avenue. See full schedule.