Communications / Notifications / Outreach


The City uses a variety of different social media channels to reach various audiences. Twitter and Facebook are often the fastest and easiest way to get the most up-to-date information about City services and programs. Social media platforms are also a way for residents to engage with city staff to meet their needs and answer their questions. 

Click here for information on how to follow us on Social Media


Notify Me sends messages by email, text message, or phone call about a variety of City services and programs. You can sign up for updates about schedule modifications to trash/recycling pick-up, loose leaf pick-up, City special events like the Carousel Festival and 4th Fridays, schedule changes for Youth and Adult Athletics, and much more. When you sign up for any notification, you will also receive any emergency alerts the City sends out. 

Emergency Weather Alerts are a service of the Alamance County government. Click here to sign up for weather emergency alerts.

Click here to sign up for Notify Me notifications.


Local Gov TV offers local government programming for Burlington and Alamance County residents including Burlington City Council Meetings, Alamance County Commissioners Meetings, and Alamance-Burlington School Board meetings. Local Gov TV airs on Spectrum Channel 5 and streams live at


Sign up for updates about specific City services, programs, or projects. 

Belong in Burlington – A bi-weekly email newsletter highlighting news, events, City Council action, and more. 

‘Paw Print’ - Burlington Animal Services Newsletters – All the latest news from Burlington Animal Services including volunteer programs, adoption specials, and more. 

Economic Development Newsletter – Sign up for info on how our Economic Development team can help you or your business as well as news about business in Burlington. 


In general, a public record is any existing document or record that is made or received pursuant to law or ordinance in connection with the transaction of public business by the City. These can be actual pieces of paper or electronic records. The Office of Community Engagement coordinates the fulfillment of requests for Public Records. 

Click here for more information about Public Records Requests.


The City of Burlington distributes media releases with information about City programs, services, and events to media outlets. 

Click here to view past media releases. 


The Community Engagement team manages communications channels, media relations, website, social media, and public information services for the City of Burlington and its departments and divisions. The Community Engagement Office also works to encourage active participation in decision-making dialogue and public policy. 

Click here for more information about the Community Engagement Office.