Coronavirus Updates

COVID-19 RESPONSE - Permits and applications for BUSINESSES 

The City will be waiving planning review fees during this time for outdoor dining applications. Please download the proper application for your business and submit to contact person or drop off by appointment at 425 S. Lexington Ave., call 336-222-5110 to schedule.

To expedite your application, please make sure to include all the required application materials, including: property owner approval, a certificate of liability insurance, and sketch plan.


Latest Announcements

On Friday, May 22 2020, the State of North Caroline moves forward into Phase 2.  Visit for complete list of Executive Orders and information on North Carolina's Coronavirus Response. 

On May 22, 2020 the City of Burlington Updated the Local State of Emergency (Bringing provisions regarding Car Washes and Funerals in line with the Governor's Executive Order 141) Read Complete 5-22-20 SOE

Burlington's Frequently Asked Questions (updated 5/11/2020)

This web page provides information about Coronavirus, the City's response, resources available to the public and businesses and the most up-to-date info on City cancellations, closures and schedule modifications. Below are answers to the most frequently asked questions:

  1. Where can I find information about City closures, cancellations, and service modifications?
    This web page - - is updated regularly to reflect changes in City service provision including closures, cancellations, modified hours, or process changes. Please review the this page for the latest City of Burlington service modifications. Service changes can be seen here. Information for departments are located on separate tabs and are updated regularly.

  2. How can I report a violation of the State Executive Order or the City’s State of Emergency?
    Local law enforcement has been tasked with enforcing violations of Executive Orders and the City’s State of Emergency. If you need to report a violation, such as a non-essential business operating or crowds of more than 10 people, you may contact the Burlington Police Department’s non-emergency line: 336-229-3500. Alamance County is also servicing a hotline for questions and concerns related to COVID-19. Alamance County Coronavirus Hotline: 336-290-0361

  3.  How do I find assistance/resources?
    NC 211 is a centralized point of contact to connect residents with resources and also log those resource requests to help the state better respond to community needs. NC 211 also provides alerts and information to subscribers. Dial 2-1-1 or 888-892-1162 to get assistance. 

  4. Businesses in distress or in need of guidance or assistance? is a wealth of information for businesses and employees. Economic Development Director Peter Bishop can assist business owners in matching them with available resources. Mr. Bishop can be reached at 252-722-1556 or at

  5. Where can I find information about filing for Unemployment due to COVID-related job loss?
    Executive Order 118 addresses changes to Unemployment regulations related to COVID job loss.

    The fastest and most efficient way to file a new claim is to create an online account and file online at If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim. Remember, you must complete a Weekly Certification each week to receive benefits for that week. Sign into your online account to complete your Weekly Certification. Eligibility, the exact amount of benefits and the duration period of those benefits cannot be determined until after you file your claim. After you file your claim, your last employer is given, by law, 10 days to respond to DES about your claim. No payment will be released until after this 10-day period. If there are no issues with a claim, individuals typically receive payment within about 14 days of filing their initial claim.

  6. Are we allowed to exercise or participate in other outdoor activities?Walking, running, hiking, golfing, and biking are all permitted as long as proper social distancing is adhered to. Organized play on any City courts or fields is prohibited in the City’s State of Emergency. Public and private playgrounds are closed. Please click here to view available parks and their hours of operation and modifications to their offered amenities.

  7. Income Tax Information due to COVID-19:North Carolina Department of Revenue has extended the filing deadline to July 15, 2020. However, the Department must charge interest for tax due but received after April 15th. For more information on this, visit the NCDOR's website.

Health-Related Resources for Coronavirus (COVID-19)


  • COVID-19 is a respiratory illness due to a new type of coronavirus (novel coronavirus).
  • Symptoms include fever, cough, and difficulty breathing.
  • COVID-19 is spread mainly from person-to-person among close contacts of individuals infected with this virus.
  • It’s important to remember that diseases, including COVID-19, can make anyone sick regardless of their race or nationality.


Cone Health On-line COVID-19 Assessment Test
Do you think you might have, coronavirus, use this online tool to check your symptoms.

Alamance County Public Health Coronavirus Call Center: (336) 290-0361
The call center allows residents with questions about the coronavirus to speak with a public health nurse and, if needed, be connected with a provider who will then determine if a flu test and/or COVID-19 test is needed.

Alamance County Health Department: (336) 227-0101

NC Coronavirus Hotline: (866) 462-3821

United Way Call 211: 2-1-1 or (888) 892-1162
United Way Call 211 provides assistance with food, housing, or essential services.

North Carolina Department of Health and Human Services (NCDHHS)

Centers for Disease Control (CDC) 

Burlington's Declaration of Local State of Emergency

On May 22, 2020 the City of Burlington Updated the Local State of Emergency 

(Bringing provisions regarding Car Washes and Funerals in line with the Governor's Executive Order 141) 
Read Complete 5-22-20 SOE

On Thursday, April 30, 2020 the City of Burlington updated State of Emergency.  

4-30-20 State of Emergency  

On Monday, April 6, 2020, the City of Burlington amended their local State of Emergency.

This amended Declaration will take effect at 7:00 pm on Wednesday, April 8, 2020. This amendment is to further stop the spread of COVID-19 and is in response to issues identified since the release of Governor Roy Cooper’s Executive Order 121 on March 27, 2020. The State of Emergency is applicable within the jurisdiction of the City of Burlington and is subject to enforcement by the Burlington Police Department. The City encourages cooperation and aims to achieve voluntary compliance for the health and well-being of our community. View the Amended State of Emergency Declaration  Spanish version of amended SOE. View the Media Release. For a summary of the amendments that effect car washes, big box retailers and funerals click here.

The City of Burlington issues a Local State of Emergency that will be in effect from 8:00 am on

March 27, 202


until 5:00 pm on April 30, 2020. View the Declaration of a Local State of Emergency.


Media Release from the City of Burlington

Cancellation, Closures & Modified Schedule

(click tab below to see changes for each department)
  1. Recreation & Parks
  2. Collections, Billing & Customer Service
  3. Animal Services
  4. City Hall Services
  5. Link Transit
  6. Solid Waste Services
Updated: 3/31/20

Recreation & Parks Administrative Office is open by appointment only. The public is requested to handle business with the Recreation & Parks Department via phone, email, or mail service when possible. For general questions, assistance or to set up an appointment, contact the Recreation & Parks Department at (336) 2220-5030 or


  • All playgrounds, basketball courts and fitness equipment.
  • Elmira Community Center
  • Fairchild Park Community Center
  • Forest Hills Community Center
  • Kernodle Senior Center
  • Mayco Bigelow Community Center
  • Maynard Aquatic Center
  • Thataways Youth Center


All parks, trails, greenways, marinas, and the Indian Valley Golf Course currently remain OPEN. Visitors should maintain 6 feet of social distance and visit parks for solitary recreational activities only. Please avoid crowds and refrain from group activity. Please note that all playgrounds and basketball courts in these parks are closed. 
  • City Park (restroom at Field #5 open, all others closed)
  • Davidson Park (restroom at park office open, all others closed)
  • Fairchild Park
  • Indian Valley Golf Course 
    Service Modifications: The Clubhouse is only open for payments. Only one golfer per golf cart.All pencils/scorecards will be discarded after use. Patrons are asked to not touch the flagsticks. 
  • Jiggs Askew Memorial Dog Park
  • Lakes & Marinas (Cammack, Guilford-Mackintosh, Mackintosh & Stoney Creek)
    Service modification: All boat rentals are closed until further notice. Hours of 7:00 am - 6:30 pm will be maintained until further notice (Stoney Creek will be 7:30 am - 6:00 pm).
  • North Park
  • Springwood Park (restroom at baseball complex open, all others are closed)
  • Depot restrooms

Programming Modifications

  • All activities, programs and events are cancelled until further notice.
  • All youth and adult athletic activities and registration have been frozen until further notice.
  • All rentals, as well as privately hosted events on public property via City’s Special Event application are cancelled at least through May 8.
  • No new facility rentals will be taken until further notice.
  • Registrations for camp Green Leaves and Summer Camp can be accommodated by appointment by calling 336-222-5030.

Resources for Businesses & Employers