Records Division

The Records Division is open Monday through Friday from 8 a.m. to 5 p.m. It is headed up by one civilian supervisor, Meghan McCann. They are responsible for the storage of all police reports, accident reports, and special files that involve some action regarding police activity. Persons requiring accident reports or insurance verification pertaining to a crime report may pick up their respective report during office hours or may request an electronic copy here. You may request an incident report here. If you need help determining contributing circumstances for an accident, please review this helpful guide.

Fingerprinting for applications is done through the Records Division as well. It is available during their normal operating hours, and there is a $10.00 fee payable by cash or check only. Payment must be exact as we do not give out change. You must meet these criteria to have your fingerprints done.
  • You must live inside the Burlington city limits or the fingerprints must be for an employer inside the Burlington city limits. (If you have a Burlington address but are unsure if it is inside the city limits, please contact us for verification.)
  • You must have a valid photo ID.
  • You must provide the appropriate paperwork if you are requesting electronic fingerprinting.
The division also includes Police Service Specialists, a service that allows complaints and reports to be filed via phone. If you wish to report a crime to the department, you may do so by calling our specialists at (336) 229-3511 and (336) 229-3583. they will then determine if your report meets the requirements to be taken by phone or if an officer will need to respond in person. As always, if you need to speak to an officer, one will be happy to respond in person. You may contact us using our non-emergency number as well (336) 229-3500. If it is an emergency, please call 911.