Offer Feedback

Your feedback is of critical importance to the Burlington Police Department. You can help us serve you in the best way possible by providing feedback, both positive and negative. If you prefer, you can submit your feedback anonymously.

covid response 1 (1)Submit General Feedback:

We want to hear from you. If you have a comment, please use the form below to submit it to the department.

Commendation Process:

The Burlington Police Department is committed to working in partnership with the community to provide the best service possible. Input from the community is important and helps us evaluate the services we provide.

If you would like to commend a Burlington  Police Department employee, please download the Commendation Form and mail it or bring it to the Burlington  Police Department. You can also complete our online Commendation Form.

Register a Complaint:

The Burlington Police Department is concerned about the conduct of its employees and desires to ensure that the agency maintains the highest professional standards. To that end, every complaint is considered important and will be thoroughly investigated by the agency. As part of the Burlington Police Department's concern for the citizens of Burlington, we present the procedures you should follow in order to register a complaint against the Burlington Police Department or an employee of the agency. You can remain anonymous by submitting complaints through our feedback forms. View the Registering a Complaint infographic. You can also review some of the results of investigations.

How to Register a Complaint:

  • Contact the department either in person or by phone. Ask to speak with the on-duty supervisor.
  • Report the complaint to the on-duty supervisor. The supervisor will need the details of your complaint. They will, also, need your full name, address, telephone number, and other information that might be important.
  • The supervisor may have to complete a complaint report after you have spoken to them. If a report is required, the complaint will be forwarded to the appropriate personnel for further investigation.