The Water and Sewer Pipe Maintenance division is located at 1103 Mebane Street in Burlington. The Water & Sewer Pipe Maintenance division was established in 1907 to maintain the city water system. The system presently serves approximately 30,000 Water and Sewer accounts through a distribution system containing over 2,500,000 feet of pipe and a collection system which has over 2,000,000 feet of pipe.
The Operation hours for Water and Sewer Pipe Maintenance are from 7:30 AM - 4:00 PM M-F. To report a water leak or sewer overflow during normal business hours, contact the water and sewer pipe maintenance division at 222-5140. To report a water leak or sewer overflow after hours, on holidays or weekends, please call the Emergency Number: (336) 229-3500.
Contact Information For questions regarding Billing and New Account information, please contact our customer service office at (336) 222-5100.