Fix it Burlington

Fix it, Burlington! is a tool for Burlington residents to submit and track non-emergency service requests either online, via telephone, or with the Fix it, Burlington! mobile app.

You may use the form below to submit a service request now. You may also download the Fix it, Burlington! mobile application, available free in the Apple App Store and  the Google Play Store and submit requests as you see them. 

The (336) 222-5024 phone line is also always available for you to report service requests. 

If you have issues with the Fix it, Burlington! App, please try the steps below. If you continue to have issues, please call 336-222-5059 or email for assistance.

Click here to review Fix it, Burlington's privacy policy.

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Common Request Types:

  • High Grass
  • Junky Yards
  • Animal Concerns
  • Litter
  • Street and Sidewalk Issues

How it Works

1. Submit
Request a service or report an issue.

2. Review
Once submitted, your request is reviewed by the appropriate City department and the work is assigned and scheduled.

3. Work
We're on it! Estimated times to complete requests vary by request type.

4. Update
if you provided an email address, you will receive status updates on your request.