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Public Information
Office of Public Information

425 S. Lexington Ave., Ste. 204
P.O. Box 1358
Burlington, NC 27216
Office: (336) 222-5076
Office: (336) 222-5073

Rachel Kelly, Public Information Officer 
Mobile: (336) 516-1532
Teri Monroe, Public Information Technician

Welcome to The City of Burlington's Office of Public Information. The Public Information staff works to serve Burlington's residents, staff, and media outlets by providing them with timely, abundant and reliable information.

Through the links below, you can learn more about the ways in which the Office of Public Information strives to connect the City of Burlington to its residents, staff, and the media. 

Citizen Outreach

Direct Mail
City Works, a bi-monthly newsletter, is distributed through direct-mail to 22,000 residents and utility customers of the City. More information about City Works and digital copies can be accessed here. 

Social Media
The City engages with citizens and stakeholders through multiple social media outlets. Click the icons below to follow along. Please also take a moment to read the City's social media comments policy.

email facebook logo.jpg email twitter logo.jpg youtube-logo_thumb.jpg Facebook/BurlingtonNC         @BurlingtonNC YouTube.com/COBNC  

Notify Me
This selection of e-mail newsletters allows the City's most important information to be sent straight to your email and/or cell phone. Choose to receive updates about general City information, Recreation, Special Events, and more. Sign up today!

This Week in Burlington
This bi-weekly e-mail newsletter is available for subscription through Notify Me. This newsletter highlights recent news, Council action, and upcoming events. Check it out on the web here

Council Connection

Council Meeting Videos, Live Webcasts & Archived Recordings
City Council meetings are recorded and broadcast live from the Council Chamber of the Municipal Building. If you are unable to join us for Council Meetings on the 1st and 3rd Tuesday of every month, just click here and follow along live! Missed a meeting or want to review a previous meeting?

Media Relations

The Office of Public Information is responsible for acting as a liaison between media outlets and the City. The Office of Public Information issues Media Releases regularly and serves as the primary media contact. To be added to the media distribution list and receive all Media Releases issued by the Office of Public Information, email your request to 

Public Records

In accordance with the North Carolina General Statutes Chapter 132, "... The public records and public information compiled by the agencies of North Carolina government or its subdivisions are the property of the people. Therefore, it is the policy of this State that the people may obtain copies of their public records and public information free or at minimal cost unless otherwise specifically provided by law." 

The Office of Public Information facilitates the fulfillment of Public Records Requests. A request for Public Records can be made through any means and the requester need not specify the cause for the request. Please call 222-5076,email the Public Information Officer, or visit Suite 201 of the Municipal Building located at 425 S. Lexington Ave. in downtown Burlington to make a request for Public Records. 


The Public Information Officer also acts as the City's webmaster. If you have questions or suggestions regarding www.BurlingtonNC.gov, please contact the Office of Public Information