Water Resources

Water Resources Department
P: (336) 222-5133 F: (336) 570-6175



For questions regarding billing and new account information, please contact our customer service office at (336) 222-5100. During nights, holidays, weekends, please notify the Burlington Police Department at (336) 229-3500.

To review The City of Burlington’s annual water system report, please click Current Year Annual Drinking Water Quality Report. To review The City of Burlington’s annual wastewater system report, please click Wastewater System Report.

Burlington Dentists, Take Note:

EPA Dental Compliance

Dentists are now required to certify compliance with the EPA Dental Amalgam Rule 40 CFR Part 441. 

Complete this form: https://www.burlingtonnc.gov/DocumentCenter/View/15552/dental-certification-form__COB. Contact Industrial Pretreatment Specialist Kristy King for additional assistance. 

Kristy King

Industrial Pretreatment Specialist

City of Burlington Water Resources

Phone: 336-222-5133

Email: kking2@BurlingtonNC.gov